Curative maintenance is carried out when our supervision team
has detected a dysfunction of the plant

A well-maintained photovoltaic power plant = Optimal safety

We adapt our response time according to the nature of the alarm or according to the type of problem detected:

When an alarm does not compromise the safety, does not reduce the production, but requires intervention at a local level.

When an alarm does not compromise the safety but reduces production by less than 20%.

When an alarm does not compromise the safety but reduces production by more than 20%.

Responsiveness & Proximity

The fact that we are present throughout the South of France enables us to offer high reactivity and to intervene very quickly. Our five French Bases.

When an alarm does compromise the safety, in any manner whatsoever, we carry out a systematic intervention diagnosis before 9pm the same day when the alarm is triggered before 2pm, and before 12pm the following day when an alarm is triggered after 2pm, without waiting for a demand from the client.

For each intervention, a detailed report including photos is issued to describe the problem encountered.

GenSun's maintenance contract strengthens your safety and peace of mind by ensuring that your photovoltaic power plant is perfectly maintained.